Return Policy
We always strive to deliver correct and premium products to our customers. In case of an error or issue, we
handle it with complete responsibility.”
Our top priority is the trust and satisfaction of our
farmers. The return policy for products purchased from Tariq Agro Services is outlined below:
1. Eligibility for Returns
Your purchased product may be eligible for a return under the following conditions:
- Damaged or Faulty Products: If the packaging is broken, leaking, or the product is unusable.
- Incorrect Product Delivered: If the received item does not match what you originally ordered.
- Incomplete Product: If components are missing (e.g., missing parts or accessories of a spray machine).
2. Non-Returnable Items
The following categories cannot be returned or exchanged:
- Chemicals, fertilizers, and pesticides (if the correct item was delivered in good condition).
- Hybrid or local seeds (if they have been opened, used, or their viable planting season has passed).
- Products specifically labeled as "Non-Returnable" on our platform.
- Items returned solely due to a "change of mind" (except for specifically approved products).
- Imported or overseas products.
3. Return Window
You must notify us of any issue within 3 days of receiving the product. Return requests submitted after this 3-day window will not be entertained.
4. Return Process
- Contact Us: Reach out immediately via phone call or WhatsApp.
- Provide Proof: Share clear photos/videos of the product, explain the issue, and provide your order number.
- Review: Our team will review and verify your request.
- Ship Back: If approved, you will receive instructions on how to ship the item back.
- Resolution: Upon receiving and inspecting the item, we will issue a replacement or a full refund.
5. Refunds
- Refunds are processed using the original payment channel (JazzCash, EasyPaisa, or Bank Transfer).
- The refund process may take 7 to 10 working days to complete.
6. Contact Us
If you experience any issues with your purchase, please reach out to our support team:
- WhatsApp/ Phone: +923047691707
- Email: tariq@support.com